Whatever you do, do not take the LCCT taxi services! Even in your most desperate moments. The following is a summary of their absolutely degrading, demeaning (for Malaysians) and high handed services.

My flight arrived from Bali (AK 905) on 8th February 2008 @ 10.30pm. There are two passengers (including myself) and 1 large baggage with 4 other smaller bags. Upon queuing up for about half an hour, I was informed that there are no more tickets for budget or (mini van) category taxi’s. They offered premier taxi’s that cost RM77.30 to the Subang area. The lady at the counter asked me which area I was residing and I informed her it was in the Subang area near Hyatt hotel. She recorded this in the receipt which I still have. Below are more detailed accounts of the whole episode:

1. Walked aimlessly to the domestic counter from the taxi counter which is about 100 meters away. Not a very convenient location.
2. Found the premier taxi’s by accident since there were no signs to direct us there. Went up to the taxi driver of a black Hyundai bearing registration number WAQ 5372 and handed the ticket to the driver.
3. Loading of luggage into the trunk of the taxi was done by me with the driver just looking on instead of lifting a finger to help
4. The driver sped to the destination as I think he wanted to return to the airport to get the after midnight 50% extra on picking up more passengers. The luggage in the trunk was thrown around including fragile items that were purchased.
5. Upon arrival near the destination, the driver insisted to drop us off at Hyatt hotel instead of our house which is in Puncak Nusa Kelana Condo. This is when the extortion begins.
6. From the underpass where he was about to make his decision it was 500 meters to Hyatt and 800 meters to our home. The driver started asking for more money and extorting us threatening not to drop us off at the destination, slowing down the taxi and mentioning that the amount usually charged is RM77 not RM71. He failed to realise that I had paid RM77!
7. I bit my lip and allowed him to drive to our home where I opened the trunk myself and unloaded the baggage with the taxi driver looking on.
8. I then gave the driver a tongue lashing as he was no longer in control of the situation. He challenged me to make a report and took down the condo details. He asked the guards at the condo for my name and unit number and threatened to send “people” over. He said that the amount for this area is usually RM99 which was firstly not communicated to me when I got the ticket and if he had issues he should deal with the company not with the passengers. For another 200 meters the cost is RM20? If that is the case, it is approximately 180KM from my condo to LCTT so using the same costing of RM10 for 100 meters the total taxi cost should be RM18,000! Perhaps the drivers should also consider education at least if not for themselves, for their children; otherwise they would end up with the same mathematical and other mental deficiencies.

The company (at the ONLY counter just after arrival immigration services) monopolises the entire airport area. Because of this monopoly they feel they can operate in any fashion that they desire. This is a farce and giving Malaysia a very bad reputation for tourists especially of being hit by touts as soon as they enter our country! It’s not enough that the tourists are manipulated but the Malaysian’s themselves are conned in the same way! LCCT is either just turning a blind eye to this or working hand in hand with these operators as they have done nothing despite numerous posts and complaints. Syabas LCCT…another job well done! Malaysia boleh!

I can be contacted on drsurajmenon.my@gmail.com for verification of authenticity of this posting.

As far as I know all AirAsia flights are moved to the new terminal. Details are available at lcct.airasia.com. The details are probably not easy to get from their original homepage, I was lucky because I was registered with AirAsia and they sent me the lcct link.

Depends on where you are from, the easiest way to get to the LCCT is probably by their shutter bus from KL Sentral.. pretty efficient in my experience.

And Sabah.. you will love it. I am in process of posting some of my Sabah trips, hope you can catch a glimpse of what interested you.

Cheers.

I was frustrating. I sent mail to AirAsia, asking which airpot should I proceed for the flight to KK on 09 May. and the answer is log on to website http://www.airasia.com to check on the location, map of the new low cost terminal and for more information on how to get to LCC-T.
However, in the airasia website, I just can;t find the location map at all.
I had spent half a day searching the airasia website, and KLIA website. Unfortunately, I can;t get any useful or relevant information. This is very funny, and sound real stupid to get a peanut/fingertips information.

Would appreciate if you could advice how was your airport searching for airasia, and willing to share KK trip. We are heading for KK Park, and some town activities.

Regards
Sandra